FAQ
Frequently Asked Questions
Once you’ve created an account with use and filled your basket up with goods, click on the checkout button and you can pay one of two ways, you can either use PayPal or you can use a credit/debit card to pay for your order.
Setting up an account is super easy, just go to https://catchemallfishing.co.uk/my-account/ and enter your email in the register box on the right hand side and follow the instructions.
To reset your password you must go to https://catchemallfishing.co.uk/my-account/ and under the login box click the lost my password and follow the instructions.
If you have any queries regarding your purchase or information about any of our products then feel free to email us at sales@catchemallfishing.co.uk or alternatively you can us use our contact form here https://catchemallfishing.co.uk/contact/
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Because we understand that not everyone wants an account for what may be a one time purchase we do allow you to buy from us without an account.
If you do create an account with us you get access to all the latest products as soon as they come in as well as coupons for money off.
Additional Information
For missing, faulty or not as described items the following conditions will apply:
- You must notify us of any missing items within 14 days. Please allow time for your goods to arrive.
- If your item is not as described and you wish to return it, please notify us and return the items withing 14 days.
- If you are not happy with your purchase, please return it to us withing 7 days. We will issue a refund, provided the goods are returned in perfect condition and in thier original packaging.
- Return postage is to be paid for by the buyer unless an item arrives damaged or the item has been supplied incorrectly in which case we will then cover the cost of return.